Archive for the ‘Support’ Category

Updates are complete

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The SSL certificates have been successfully updated. The site is now behaving properly.

Filed in Support, security

Updates to SSL certificate

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We appologize for any interuption in service. We are in the process of updating our SSL certificate. Service should be restored momentarily. Thank you for your patience.

Filed in Support, security

New face and 45 day free trial offer

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Over the weekend we made some cosmetic changes to the user interface. As part of this update we are also announcing a 45 day free trial offer. In order to take advantage of the trial offer you have to request an invitation code.

We’d like to get your feedback regarding the new look and hope you enjoy the full functionality of using Tyfish for remote backup and over-the-air security.


Filed in News, Support

New Feedback Widget

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Last week we introduced the new Feedback widget powered by GetSatisfaction.com. Its purpose is to provide an additional layer of support for Tyfish users through community based reviews and support of our services.

It works best if you’re unable to find the exact answer to a question on the official Tyfish site. You can then click the Feedback tab and start a conversation that gets posted at GetSatisfaction.com. We’ve placed the widget on non-secure pages so that security is maintained on all secure pages whenever a user logs in.

Try it out and let us know what you think.

Filed in Support