Posted by Bryon on
Friday, November 14th, 2008 Filed in Support
Last week we introduced the new Feedback widget powered by GetSatisfaction.com. Its purpose is to provide an additional layer of support for Tyfish users through community based reviews and support of our services.
It works best if you’re unable to find the exact answer to a question on the official Tyfish site. You can then click the Feedback tab and start a conversation that gets posted at GetSatisfaction.com. We’ve placed the widget on non-secure pages so that security is maintained on all secure pages whenever a user logs in.
Posted by Bryon on
Monday, October 27th, 2008 Filed in Commentary
Mobile phones have become the most ubiquitous electronic consumer device in the world with about 3 billion units in activation (262 million in the U.S.) We depend on them not only to make voice calls but also to get news and information, exchange messages, store personal data and, entertain.
At one time or another we have all lost our keys, loose change, sunglasses, etc., but how would you feel if you lost your mobile phone? Analysts say that nearly one in every five mobile phones are lost, stolen or, damaged each year. And, although your mobile carrier may offer insurance which will replace a phone for a small monthly fee plus a deductible, the mobile data is still exposed to the world. With the growth of smartphones and PDAs, it’s reasonable to assume that to most owners the mobile information is exponentially more important than the device itself.
Last week, we introduced a new and unique service that protects the information stored on Palm, Blackberry and Windows Mobile phones. By downloading and installing a small application on the phone, owners of these phones can now backup and restore the information whenever they want and, secure the phone remotely from a web account if were ever lost or stolen. Tyfish is not a substitute for synchronizing your data with your computer. Instead, it offers a secure and convenient way to remotely store your contacts, calendar, tasks, pictures, audio files, and videos online and offsite.
Tyfish users can also remotely lock their phone from their web account if it were to become lost or stolen. Worst case - if it were unlikely that the phone were to be returned, a delete command could be sent to the phone that would wipe the important data from the mobile device and avoid the risk of it being compromised or misused. Last but not least, if the phone happens to be in silent mode while missing, you can send a remote command that will make the phone shout repeatedly at the highest volume level.
